Information re Covid19

In view of the current coronavirus outbreak in Victoria, it may be preferable to delay some medical consultations and operations. Our office remains open and urgent medical problems will be addressed promptly, either by personal consultation or telemedicine.

MHC wishes to advise that to date none of the medical practitioners, staff or patients have been infected with Covid19 that we are aware of, however we are taking prudent measures to minimise the risk of any possible viral transmission with the following measures:

• Hand sanitizer is available at the reception desk for patient use
• Regular cleaning of areas and surfaces in our clinic
• Removal of waiting room magazines and toys (please bring your phone or tablet to read)
• All equipment is sterilised according to Australian standards.

Patients who have active flu like symptoms (cough, sore throat, fever etc) must phone ahead and make special arrangements to minimize time spent in the waiting area. You may be asked to wear a mask.

Some specialists may wear special protective equipment such as masks during consultations or procedures, this does not mean we think you are infected, but is done as a general precaution.

We are taking these precautions very seriously, but unfortunately there always remains some risk of viral transmission in any interpersonal interaction.

Some of our specialists are offering remote video consultations. This is done from home using a smart phone and is obviously more limited than a normal personal consultation. Please email our office, making sure we have a referral and your name, date of birth, Medicare details and a contact phone number if you feel this may be appropriate for you. We will respond to you within 24 hours.

Consultation fees apply for Telehealth consultations and for patients who hold a valid Medicare Card and valid referral they will receive a rebate from Medicare.

Our specialists do not treat Covid19 infections. If you are concerned about this, please contact your General practitioner or the national hotline on 1800 020 080.